GUANGZHOU GKJ STAGE EQUIPMENT CO.,LTD.
GUANGZHOU GKJ STAGE EQUIPMENT CO.,LTD.

FAQ

  • How is the quality of GKJ products guaranteed?

    We strictly control the production process, from the selection of high quality raw materials, the use of advanced production equipment and craft, and before they go out for several rounds of strict testing, including performance, durability, such as testing, to ensure stable and reliable product quality, in line with the international standards, let you rest assured to use.

  • Can GKJ provide customized lighting solutions?

    Of course! We are well aware that different scenarios have varying requirements for lighting. Whether it's unique color effects, specific beam angles, or compatibility with special stage sets, you just need to provide detailed information about your requirements. Our professional R&D and design team will leverage their rich experience and cutting-edge technology to tailor a customized lighting solution for you, meeting your individualized needs.

  • What is the after-sales service like after purchasing GKJ products?

    We offer a comprehensive high-quality after-sales service. The product comes with a one-year warranty. During this period, if any quality problems occur, we will provide free repair or replacement. Meanwhile, we have a professional customer service team that responds at any time, answers your questions during the usage process, assists you in solving various problems, and ensures your usage experience. In addition, we also offer product usage training services to help you quickly get started with the operation.

  • Does the price of GKJ products have an advantage compared with those of the same industry?

    GKJ products have good cost performance. We reduce costs by optimizing production processes and purchasing raw materials on a large scale, and then pass on these cost advantages to our customers. Although the price is reasonable, we will never sacrifice quality. While ensuring the high quality and high performance of the products, we guarantee that the price is competitive in the same industry, providing you with lighting products that are worth more than their price.

  • How long does it take from placing an order to receiving the GKJ product?

    After the order, we will arrange production and rapid delivery. Regular inventory products can usually be dispatched within 1 to 3 working days after the order is confirmed and the payment is made. If you need customized products or those with a longer production cycle, we will clearly inform you of the estimated shipping time when communicating with you. The delivery time depends on the logistics method you choose and the delivery address. Domestic delivery usually takes 3 to 7 working days, while international delivery takes about 7 to 15 working days. For more accurate information, you can consult the customer service staff.

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